Sam Bradon and Jacqui Adams unpack what it truly takes to make AI adoption succeed — and why the technology is rarely the hardest part. The episode explores how a clear organisational "why," built around who you serve and what outcomes matter, separates genuine AI strategy from solution-first thinking — and what organisations must do to rebuild trust once it's lost.

Most organisations are getting AI alignment right — but dangerously few are prepared for when things go wrong. Service design leader Dale Rogers joins Jan Esman to explore why preventative controls are only half the story. Drawing on lessons from high-hazard industries, they unpack the Swiss Cheese model, bow tie analysis, and what it really takes to build a culture of AI risk management.

Jan Esman and Jeroen Bolluijt explore the shift to agentic AI, where systems move beyond assistance to autonomous action and decision-making. The episode examines how multi-agent environments, culture-led governance, and interoperability are reshaping enterprise operating models—and what organisations must do now to build trust and control at scale.

CTO Consulting’s Jan Esman and AI specialist Jeroen Bolluijt explore how organisations can harness the immense power of artificial intelligence while maintaining the governance and control needed to use it responsibly. Using the analogy of a race car, they discuss why many organisations focus on the “brakes” of AI—risk, policy, and regulation—rather than the opportunities ahead.