Target Operating Models that Bridge Strategy and Execution
What is a Target Operating Model?
A Target Operating Model (TOM) defines how an organisation will operate to deliver its strategic objectives. It provides a blueprint for aligning people, processes, technology, data, and governance, ensuring operational efficiency, agility, and measurable outcomes.
At CTO Consulting, we partner with clients to develop Target Operating Models that are practical, achievable, and designed to guide transformation with confidence.
Our Approach to Target Operating Models
We take a collaborative, stakeholder-driven approach to design and implementation:
Assess the current state
We assess existing organisational structures, capabilities, constraints, and opportunities
Align vision and strategy
Ensure TOM design aligns with strategic goals, funding intent, and stakeholder priorities
Design the future state
We design the future state by developing a detailed operating model across people, process, technology, information, and governance
Develop a transition roadmap
Define phased implementation plans, including quick wins, risk mitigation, and sequencing.
Enable organisational change
Support stakeholder engagement, communication strategies, and change adoption planning.
Problems We Solve
We help organisations manage and lead complex transformation initiatives by addressing challenges such as:
Lack of alignment between strategy and operations
Inefficient or duplicated processes across business units
Unclear accountabilities or decision rights
Technology and service models not fit for future growth
Difficulty embedding new capabilities or regulatory requirements
Why CTO Consulting for Target Operating Models?
Our experienced consultants bring a strong track record of TOM design and implementation across both government and commercial sectors.
We deliver practical designs grounded in real-world delivery, operational considerations, and service models.
Our stakeholder-driven process ensures alignment and buy-in across business, technology, and executive levels.
We offer integrated capability across operating model design, digital strategy, enterprise architecture, and change leadership.
Get Started with CTO Consulting
Partnering with CTO Consulting enables your organisation to design and implement a Target Operating Model (TOM) that bridges strategy and execution, ensuring alignment across people, processes, technology, and governance.
Our expert-led approach delivers practical, achievable models that improve efficiency, strengthen accountability, and embed agility. With clear roadmaps, phased delivery, and effective change enablement, we reduce transformation risk while building long-term capability and confidence to achieve strategic outcomes.
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Kate is a business transformation leader with deep expertise across strategy, service delivery, and organisational change. She bridges technical and executive teams to deliver complex programs, drive engagement, and unlock value. Known for her collaborative leadership, she enables lasting performance and innovation.
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Jan Esman is a seasoned digital advisory leader with extensive experience in IT strategy, enterprise architecture, and digital transformation. His expertise in aligning technology solutions with business objectives ensures that CTO Consulting clients benefit from strategic insights and effective digital initiatives.
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