CTO Consulting
Managed Services
Application, ERP, Platform and Technology Operations
CTO Consulting provides flexible technology delivery and Managed Services across enterprise applications, ERP, cloud, platforms, data, integration and technology operations.
WHY CTO CONSULTING
Specialist capability connected through one operating model
CTOC combines specialist technology capability, service management discipline and scalable delivery resources. The model can expand from targeted support to defined operational ownership.
CONNECTED CAPABILITY MODEL
Six capability areas. One coordinated service
The visual below reflects the target Managed Services capability model and shows how the disciplines connect rather than operating as isolated offerings.
HOW YOU CAN ENGAGE
Four ways to engage CTOC Managed Services
These are engagement models, not maturity stages. Different parts of the same customer estate can use different models.
HOW WE SCALE
From one specialist to a multi-team service
We assemble delivery capability around demand using CTOC specialists, shared resources, and strategic partners where appropriate.
OPERATIONAL OWNERSHIP
Ownership requires more than technical skills
Where CTOC assumes operational responsibility, the service must have the people, processes, technology, security controls, access, monitoring, governance and operational information needed to operate within agreed service levels.
MANAGED SERVICES TRANSITION
A controlled path into BAU
Operational readiness is validated before the service moves into normal operations.
SERVICE MANAGEMENT AND GOVERNANCE
Operational control without unnecessary complexity
AUTOMATION AND AI
Embedded into operations, not a separate service model
Automation and AI are introduced progressively where they deliver measurable operational value.
GET STARTED
Define the right level of support for your technology estate
Speak with CTO Consulting about the applications, ERP platforms, cloud services or technology operations you need to support. We can assess the environment, define the service scope and recommend the right engagement model.
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